Banking
Banks continually strive to enhance the customer experience and create better workplaces for their employees.
Outsourcing facility and branch services, from cleaning to maintenance, enables banks to enhance revenue while managing security and reducing operational costs.
Banking Services
Maintenance & Repair Service
The main factor driving growth is the optimization of the customer’s in-branch experience. Improving hardware, software support, and other maintenance services, such as self-service machines, reduces downtime, operating costs, and overhead costs.
Cleaning Service
With the large number of clients visiting banks regularly, customer protection is critical, as is disinfection and hotspot cleaning to minimize the risk of cross-contamination. An office cleaning service can help with keeping up with the teller area, but frequent cleaning steps need to be taken for armchairs, ATMs, the teller front desk, and more. Customized cleaning plans are essential, depending on the bank or branch size and daily visitor volume.
Disinfection and Sanitization Service
Financial institutions have a clear risk management framework for identifying, mitigating, reporting, and monitoring the risks they face. However, to ensure critical operations are maintained post-COVID-19 and to safeguard employees and visitors, proper and frequent sanitization and disinfection services need to be planned and scheduled, with increased attention to high-touch points such as armchairs, the teller desk, and ATMs.
Pest Control Service
Pests can hold on to money; one of the most commonly traded commodities circulates with numerous people who could carry pests along when visiting banks. Therefore, banks should identify needs and develop pest elimination/ ongoing control plans that ensure no damage to the interior setup and furniture.
Catering Service
Employees generally order food based on need, but for bank head offices, it may be more cost-effective to invest in on-site kitchens or cafeterias that serve staff during office hours. A location where employees meet, chat, and conduct mini-meetings. Vending machines are an excellent option for HQs and branches to reduce the need for staff to reach out for an out-of-office snack and to cater to bank visitors.
