Banking
Banks aim to continuously improve customer experience and building better workplaces for employees.
While focusing on security and managing transactions, outsourcing facility and branch services from cleaning to maintenance and more allows banks achieve increased revenue and operational cost reduction.
Banking Services
Maintenance & Repair Service
The main factor driving growth is optimizing the customer’s in-branch experience. Improving hardware, software support, and other maintenance services such as self-service machines reduces downtime, operating, and overhead costs.
Cleaning Service
With the vast number of clients visiting banks regularly, customer protection is critical, and so is disinfection and hotspot cleaning to minimize the chances of cross-contamination. An office cleaning service can help with keeping up with the teller area, but frequent cleaning steps need to be taken for armchairs, ATMs, teller front desk, and more. As such, customized cleaning plans are essential, depending on the size of the bank/branch and the number of visitors per day.
Disinfection and sanitization service
Financial institutions have a clear risk management framework to identify, mitigate, report, and monitor the risks it faces. However, to ensure the critical operation is maintained post-COVID-19 and safeguard employees and visitors, proper and frequent sanitization and disinfection services need to be planned for and scheduled with more frequent attention given to high-touch points such as armchairs, teller front desk, and ATMs protecting visitors.
Pest Control Service
Pests can hold on to money; one of the most commonly traded commodities circulates with numerous people who could carry pests along when visiting banks. Therefore, banks should identify needs and develop pest elimination/ ongoing control plans that ensure no damage to the interior setup and furniture.
Catering Service
Employees generally order food based on need, but for bank’s head offices, it might be more cost effective to invest in on-premises kitchens or cafeterias serving staff during office hours. A location where employees meet, chat and conduct mini-meetings. Vending machines are also a great option for HQs and branches to keep staff from needing to reach out for out of office snack, and also cater to bank visitors.
