About Us
Service excellence is at the core of our operations
Who we are
Integrated Outsourcing Solutions ‘IOS facilities’ is a facilities management firm, providing services to clients that allow them to focus on their core businesses, while we elevate their operational performance. We empower our team of service providers by enhancing their technical capabilities and standardizing methods of operation, armed by technological service excellence approaches that align with the current service industry transformation.
Our founding team has more than 15 years of experience in facility management and are Facility Management Certified. We are committed to business integrity and technical excellence, maintaining clients’ trust who support us and the programs we design for empowering businesses to operate as efficiently as possible.
What we offer
We operate in five primary services, bridging the assessment of needs to clients’ ideas, and design optimal sustainable solutions.
Cleaning
Disinfection & Sanitization
Optimal Clean
Pest Control
Catering
How we do it
Meeting client needs
Understanding customer’s requirements, taking in feedback, setting realistic expectations, constant communication, and setting customer experience as a priority.
Training and investing in employees
Utilizing structured comprehensive training, equipping skilled professionals with knowledge and skill set to deliver quality services.
Providing seamless operation
Using data driven results platforms, guided checklists, inspections, and performance metrics in real time.
We Believe In
Integrity
We embarce and uphold the highset standards of personal and professional ethics, honesty and trust.
Collaboration
We work as a team and share knowledge for continous improvement, learning and innovation.
Empowerment
We are empowered to deliver operational exellence through innovation and leadership at all levels.